Thursday Boot Co
Thursday Boot Co Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Thursday Boot Co has 3.5 star rating based on 9 customer reviews. Consumers are mostly neutral.
75% of users would likely recommend Thursday Boot Co to a friend or colleague.
- Rating Distribution
Pros: Boots are good quality.
Cons: Poor response back &no one pick up the phone, Your website is not workable for returns.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Thursday Boot Co has 3.5 star rating based on 9 customer reviews. Consumers are mostly neutral.
75% of users would likely recommend Thursday Boot Co to a friend or colleague.
- Rating Distribution
Pros: Boots are good quality.
Cons: Poor response back &no one pick up the phone, Your website is not workable for returns.Recent recommendations regarding this business are as follows: "Contact email if have a problem", "Take your time and be sure quality of boot meets your requirements", "Don’t buy because you can never get a shipping receipt for returns. Too bad because boots are fine.", "Telephone contact with customer service", "Stay away".
Review authors value the most Diversity of Products or Services and Location. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Thursday Boot Co Reviews
"To make sure that I ordered a pair of boots."
Great customer service, found my order and sent the next day. My wrong email had been used and I did not have an order number but quickly found my order....
"I bought a per of black label boots and the size was incorrect"
Boots were very nice boots. I suggest you use a died thread for the double stitch on the sole. The white stitch is to bright Also suggest using a thicker gauge...
Hayward, California
Resolved: Look below
I need to talk to someone I have sent several messages. The messages in return do not directly answer my questions.
I have two expensive pairs of shoes one which is too large and the other arrived damage. I was pit of the country when I received the last message.
I gave details of my timing and situation. I would like to speak to someone directly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Need to talk with someone about my shoes ups notice shoes will be here by Thursday
All good
I ordered a pair of Lincoln rich mahogany size 16 on 3 24 2025 l have not received a ups notice shoes are paid for
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
The Bronx, New York
Return shoes for another size
All good
Order wrong size shoe need size. Call customer service for shipping label. Return shoes back to Thursday
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Hartford, Connecticut
Exchange
These are slightly smaller than my normal Thursday size, I need a 9.5. Classic Captains, mustang color.
I've already returned the size 9s to the ups store, about 5 minutes ago. Thank you for your help in this matter.
Vineland, New Jersey
Canceled order
I canceled an order because I bought the wrong color and then I re-purchased in the right color and they were able to cancel the order for me over the weekend
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Hermiston, Oregon
I bought a per of black label boots and the size was incorrect
Boots were very nice boots.
I suggest you use a died thread for the double stitch on the sole. The white stitch is to bright
Also suggest using a thicker gauge leather going up above the heal and farther rather than using a thinner leather
Not a fan of boot lace catches versus an actual grommet to put lace through
Larger more easily handled boot pull would be awesome also
AS OF NOW WAITING TO HEAR FROM THURSDAY BOOT.
I WANT TO ORDER PROPER SIZE BOOT. PREFERABLY I EOULD LIKE TO HAVE THESE DESIGN CHANGES IF POSSIBLE
User's recommendation: Take your time and be sure quality of boot meets your requirements
Florence, Alabama
I would just like a phone call back please at my phone number 845–6 67–0324 thank you
I just ordered a pair of boots on Amazon from your company. Im looking at it and I think I ordered the wrong one and the time of the essence.
If somebody could give me a call back as soon as possible, I would appreciate it. Thank you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Redmond, Washington
I ordered a jacket online and it is too small. I need to exchange it.
I ordered a jacket and I received it. The jacket is beautiful so Im very disappointed that a size extra large does not fit.
The extra large feels more like a size large.
I need to exchange it for a larger size jacket. I can also be reached on my personal cell number which is 317-755-****.
San Clemente, California
Resolved: Order inquiry. Did I even order yesterday like I thought I did? I can’t find it
Im trying to trace an order placed yesterday for size 10 black mens boots and now Im wondering if the order went through. At this late date Im panicked that I wont get them for Christmas. HELP
Mount Holly, North Carolina
To make sure that I ordered a pair of boots.
Great customer service, found my order and sent the next day. My wrong email had been used and I did not have an order number but quickly found my order.
User's recommendation: Contact email if have a problem
Wilmington, Delaware
Can’t get ahold of customer setvice
I need help. You sent me two orders instead of one.
Please call me at 717-329-****
I do t have order number. The extra box of boots you sent not opened
Thank you
Marysville, Ohio
Ordered the wrong size of boots for Christmas
You cant speak with a live person to cancel my order. Thats the problem with online ordering.
You have no recourse except to let them deliver the wrong size. Its then up to you to return them, wait until they receive them, and then get your money in 7-10 days.
For people ordering for Christmas run the risk of the right size being out of stock! This is ridiculous, and its most every company!
Pennington, New Jersey
Did not receive purchase and now am not being told if I will get it by Christmas. Very slow response from customer service. Please answer asap.
I have sent several emails and texts about my jacket not delivered to the correct address. I was finally told, after days after my first text, that it would be resent but no one has answered my question of whether or not I will receive it by Christmas. Customer service response is very slow!!!
Pennington, New Jersey
Did not receive purchase
Customer service said they would send a replacement. If that happens in time for Christmas then good.
But waiting for confirmation. Wish they would respond more quickly and wish there was a phone number to call.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturns too difficult.
I have been online for hours. It keeps trying to sell me something.
That's not acceptable.
A perfect example is that it asks for an order number but does not provide a keyboard. The order number is 326****.
- Boots are good quality
- Your website is not workable for returns
Preferred solution: Full refund
User's recommendation: Don’t buy because you can never get a shipping receipt for returns. Too bad because boots are fine.
Palisades Park, New Jersey
Return credit
Did not receive a refund for returned sneakers. Instead of a refund a second deduction from my card was made.
User's recommendation: Telephone contact with customer service
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